Last updated: August 16, 2026
Welcome to UTTSAV COLLECTIONS. These Terms & Conditions govern your access to and use of our website and marketplace.By accessing our website, creating an account, placing an order, or registering as a vendor, you agree to these Terms & Conditions.
1. About UTTSAV COLLECTIONS
UTTSAV COLLECTIONS is an online shopping and marketplace platform that may allow customers to discover and purchase products and, where enabled, allow vendors to list and sell products through the platform.We may introduce additional products, services, features, seller tools, payment methods, delivery options, loyalty programs, referral programs, or other marketplace features in the future.Such features may be subject to additional terms or conditions.
2. User Accounts
Customers and vendors may be required to create an account to use certain features of the website.You agree to provide accurate and current information when creating or maintaining an account.You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.You must not create an account using false information or impersonate another person or business.
3. Customer Responsibilities
Customers agree to:Provide accurate name, contact, billing, and delivery information.Review product details before placing an order.Ensure that the delivery address and contact information are correct.Accept orders that they have intentionally placed.Use the website only for lawful purposes.Not misuse, interfere with, or attempt to damage the website or its services.
4. Vendor Responsibilities
Where vendor registration is available, vendors are responsible for:Providing accurate account and business information.Providing accurate product descriptions, images, prices, and availability.Selling products that they are legally permitted to sell.Fulfilling accepted orders responsibly.Following applicable laws and regulations.Not listing prohibited, illegal, counterfeit, or misleading products.Maintaining the quality and authenticity of products they list.UTTSAV COLLECTIONS may review, restrict, suspend, or remove vendor accounts or product listings where necessary.
5. Product Information
We aim to display accurate product information, including descriptions, images, prices, availability, colours, sizes, and other details.However, minor differences may occur between product images and the actual product due to photography, lighting, screen settings, manufacturing variations, or other circumstances.Vendors are responsible for the accuracy of information relating to products they list.
6. Prices and Payments
Product prices are displayed on the website at the time of purchase.Prices, offers, discounts, taxes, shipping charges, and other applicable charges may change from time to time.Orders may be subject to successful payment confirmation.We may use third-party payment service providers to process payments. Such providers may have their own terms and policies.
7. Orders
When you place an order, you agree to provide accurate information required to process and deliver the order.An order may be cancelled or rejected where reasonably necessary, including circumstances involving incorrect pricing, product unavailability, suspected fraud, technical errors, or other legitimate reasons.An order is considered completed when the product has been successfully delivered and accepted by the customer.
8. Delivery
Delivery times may vary depending on product availability, seller location, customer location, shipping partner, weather, holidays, unforeseen events, and other circumstances.Customers are responsible for providing a correct and complete delivery address and contact information.UTTSAV COLLECTIONS and its vendors may use third-party delivery or logistics providers.
9. Returns, Exchanges and Refunds
Our current policy is that products successfully delivered and accepted by the customer cannot be returned or exchanged.If a customer does not wish to accept an order, the customer may refuse the delivery at the time of delivery.Once the product has been accepted and delivered to the customer, returns and exchanges are not currently available under our policy.Refunds, where applicable, will be handled according to the applicable order and payment conditions.Please refer to our Refund & Returns Policy for more information.
10. Vendor Payments and Commissions
Where the marketplace supports vendor sales, vendor commissions, fees, withdrawal requirements, payment schedules, and other vendor-related financial terms may apply.These terms may be changed from time to time based on the marketplace’s business requirements.Vendors are responsible for any taxes, registrations, licences, or other legal obligations applicable to their business.
11. Prohibited Activities
Users must not:Use the website for unlawful activities.Attempt to gain unauthorized access to accounts or systems.Introduce malware, viruses, or harmful code.Attempt to disrupt or damage the website.Use false identities or fraudulent information.Upload illegal, counterfeit, stolen, or prohibited products.Scrape, copy, reproduce, or misuse website content without permission.Abuse promotional, referral, reward, wallet, or other platform features.Attempt to manipulate orders, reviews, ratings, or marketplace systems.We may take appropriate action against accounts involved in prohibited activities.
12. Reviews and User Content
Where reviews, ratings, comments, images, or other user-generated content are available, users must ensure that their submissions are truthful, lawful, and not misleading or abusive.We may remove content that violates these Terms & Conditions or applicable laws.Users must not submit content that infringes another person’s intellectual property, privacy, or other legal rights.
13. Intellectual Property
The UTTSAV COLLECTIONS name, logo, website design, text, graphics, software, trademarks, and other original materials may be protected by applicable intellectual property laws.You may not copy, reproduce, modify, distribute, sell, or commercially exploit our protected materials without appropriate permission.Product images and content supplied by vendors remain subject to the rights of their respective owners.
14. Website Security
We take reasonable measures to protect the website and user information.However, no website or internet transmission can be guaranteed to be completely secure.Users must not attempt to bypass security controls, access restricted areas, interfere with website operations, or conduct unauthorized security testing.We may temporarily restrict or suspend access when necessary to protect the website, users, vendors, or marketplace.
15. Account Suspension or Termination
We may suspend, restrict, or terminate an account where reasonably necessary, including for:Violation of these Terms & ConditionsFraudulent or suspicious activityMisuse of the websiteRepeated policy violationsProviding false informationActivities that may harm customers, vendors, or the platformWhere appropriate, we may take additional action permitted by applicable law.
16. Third-Party Services
Our website may use third-party services such as payment providers, hosting services, shipping providers, security services, analytics services, and other technology providers.These services may have their own terms and privacy policies.
17. Changes to the Website and Services
UTTSAV COLLECTIONS may add, remove, modify, suspend, or discontinue features, products, services, marketplace functions, or other parts of the website from time to time.We may introduce new features as the platform grows.Additional terms may apply to specific future services or features.
18. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.Updated Terms & Conditions will be published on this page with a revised “Last updated” date.
19. Limitation of Liability
To the extent permitted by applicable law, UTTSAV COLLECTIONS will not be responsible for losses resulting from circumstances beyond our reasonable control, including technical failures, internet disruptions, delays by third-party service providers, delivery delays, natural events, or other unforeseen circumstances.Nothing in these Terms is intended to exclude rights or protections that cannot legally be excluded under applicable law.
20. Governing Law
These Terms & Conditions are intended to be governed by the applicable laws of India.Any disputes will be handled in accordance with applicable Indian law and the jurisdiction applicable to the business, subject to mandatory legal rights available to consumers and other users.
21. Contact Us
If you have questions about these Terms & Conditions, please contact UTTSAV COLLECTIONS through the contact details available on our website.Website: https://uttsavcollections.com/